The reminder is the cheapest thing you will ever send.
OpusDone sends your client a reminder for every booking, by SMS and by email, without anybody in your business having to remember it. Email is unlimited on every plan. SMS is an allowance that comes with the plan rather than a separate subscription, and there is no per-message fee on top.
- Email reminders, unlimited
- SMS included, not billed per message
- Consent recorded and dated
Reviewed
A missed appointment is not a small loss. It is the whole slot.
Work it out with your own numbers rather than ours — it is the same sum for a barber and for a dental practice, and it only ever has three terms in it.
You cannot sell the hour twice
The chair was blocked, the person did not come, and the hour is gone. There is no version of the day where you get it back.
The gap is rarely just one
A no-show at 11 usually means an empty 11 and a rushed 12, because nobody found out in time to offer the slot to anybody else.
Most of them are forgetfulness, not intent
Somebody booked at midnight three weeks ago and has not thought about it since. That is the part a message the day before actually fixes.
Two channels, one switch.
Email reminders, unlimited
Every plan, every booking, no allowance to watch. If a client gave an email address, they can be reminded, and it costs you nothing.
SMS reminders, included in the plan
The allowance comes with the plan — not a separate subscription, and not a charge per message. It resets at the start of every month.
Sent without anybody remembering
The reminder is attached to the booking when it is made — by your client on your booking page, by you at the desk, or by the assistant in a conversation. Nobody has to run a list at the end of the day.
They can move it instead of missing it
Every reminder carries the link to reschedule or cancel. A client who cannot come and says so gives you a gap you can refill, which is worth far more than a client who simply does not arrive.
Consent, recorded and dated
How the client agreed to be contacted is stored against their contact record with a date, and they can stop the messages from the link in any reminder. You are not keeping that in a spreadsheet.
You can see what is left
The dashboard shows the SMS allowance and how much of it this month has used, well before it matters.
It is one screen, and then you leave it alone.
- 01
Turn reminders on
Settings → Reminders. Choose how long before the appointment the message goes out. - 02
Check the wording
The default message names your business, the service, the time and the place, and carries the link to move or cancel. Edit it if you want to; most people do not. - 03
That is it
Every booking from then on carries its reminder — from your page, from the desk, or from the assistant. Nothing to run and nothing to remember.
What reminders will not do
The same rule as everywhere else on this site: the limits are on the page, not in the support queue.
They do not keep sending after the allowance runs out
SMS pauses for the rest of the month; email carries on, unlimited, and nobody is charged extra. The dashboard warns you before you get there. If your business sends more SMS than a plan includes, tell us — that is a pricing conversation we would rather have in advance.
They do not reach a client who left no way to reach them
No email address and no mobile number means no reminder. A booking made on your page always asks for one.
They are not a marketing channel
Reminders are about an appointment the client already made. OpusDone does not send campaigns, offers or newsletters to your client list, and there is no bulk-SMS feature hiding behind this one.
They do not confirm anybody will come
A reminder makes it far more likely and gives them an easy way to move it. It is not a deposit. If you want the money committed as well, that is what taking a deposit on the service is for.
Reminder questions, answered
What happens when the SMS allowance runs out?
Is this a separate subscription?
Can I change what the reminder says?
Do I need the AI assistant for reminders?
Can my client stop the messages?
How long before the appointment does it go?
More on booking and getting paid
Turn reminders on today and stop losing the whole slot to somebody who forgot.
Reminders on every plan, by SMS and by email. No card to start, and 14 days free.
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